Sometimes things break, or simply need a tune-up. We at the Balance Depot understand that you need to know what the problem is and an estimate of the repair costs before you make decisions. Our technicians offer you their best advice and assessment of the trouble, so your decision is the healthiest choice for you and your budget.
The Balance Depot knows that when your equipment is down, your production is disrupted, costing both time and money. We offer emergency service 24 hours a day, 7 days a week within our service area. If we cannot make an on-site repair, we will provide you with temporary use of a loaner unit until our technicians have repaired or replaced your balance or scale.
Routine maintenance and periodic calibration of laboratory and industrial measuring devices is necessary for accurate production. We will manage a maintenance schedule for your unit and inform you of upcoming calibration dates. Our Precision Quality Service will assist you in meeting the specific standards of compliance your facility is required to maintain.
Our service team is the core of our success. Your calls are handled by a specifically trained staff with the experience and expertise to assist you. We begin with precise installation, technical assistance concerning the operation and care of your product, and provide a rapid response to distress calls.
Our technicians use only calibration equipment and test weights traceable to NIST standards. A complete history is kept for all technicians’ repair units, and is monitored daily for compliance.
The Balance Depot will provide Certificates of Traceability for all items we sell, service, and calibrate. We will customize our documentation to meet the specific standards your facility requires. We can easily and effectively meet each compliance regulation your industry mandates.